A66 Group Terms & Conditions – Platform Usage Guide

1 Account Eligibility & General Terms

Platform usage A66 Group is subject to strict eligibility requirements. By registering an account at A66 Group, you confirm that you meet all of the following criteria:

• You are at least 18 years old at the time of registration. A66 Group does not permit anyone under the legal age to use our platform under any circumstances.
• You are registering for your own personal use, and not on behalf of any other person or third-party entity.
• The information you provide during registration must be truthful, accurate, complete, and current. Registering with false information or using another person's identity is a serious violation that will result in immediate account closure.
• You are not acting as an agent or representative of any third party in your use of this platform.
• You have full legal capacity to enter into this binding agreement under applicable Malaysian law.
• You understand and accept that sports betting and casino games involve financial risk, and any decision to play is entirely your own.

2 Registration, Account & Security

Each user is only permitted to hold one (1) active account on the platform A66 Group. Owning multiple accounts is strictly prohibited and will result in the closure of all associated accounts as well as the forfeiture of any accumulated balances and winnings.

You are fully responsible for the security of your username and password. The following account security guidelines must be observed:

• Never share your login credentials with anyone, including family members or friends.
• Use a strong password — combining uppercase letters, lowercase letters, numbers, and symbols — and update it regularly.
• Enable two-factor authentication (2FA) where available for an added layer of account security.
• Log out of your account after every session, especially when using a shared device.
• Contact our support team immediately A66 Group via live chat or email at support@a66group.com if you suspect your account has been accessed without authorisation.

A66 Group will not be held responsible for any losses arising from your failure to keep your account login credentials secure. Any activity carried out through your account will be treated as having been performed by you, unless you have notified us of a loss of account control within a reasonable time.

3 Deposits & Payment Methods

Platform A66 Group supports a wide range of popular and convenient deposit methods available in Malaysia. All deposits are processed in Malaysian Ringgit (MYR).

The terms and conditions relating to deposits are as follows:

• The minimum deposit amount is RM 10 per transaction. No general maximum limit is set, though specific limits may apply depending on the payment method used and your account verification level.
• All deposits must come from an account or e-wallet registered in your own name. A66 Group does not accept deposits from third parties. If a deposit from a third-party source is detected, it will be returned and the account may be suspended pending investigation.
• Your deposited funds are available solely for entertainment and betting purposes on the platform. A66 Group and cannot be transferred directly to other users.
• A66 Group does not charge any processing fees on deposits. However, your e-wallet provider or bank may impose their own charges, which are beyond our control.
• Deposits are usually credited to your account in under a minute. If funds have not appeared within 15 minutes, please contact our support team with proof of the transaction.

4 Withdrawals & Conditions

Withdrawing winnings from your account A66 Group is a straightforward and transparent process. The following conditions apply:

• The minimum withdrawal amount is RM 20 per transaction.
• Withdrawals to Malaysian e-wallets (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) are typically processed within 5 – 10 minutes after the request has been approved.
• Withdrawals to bank accounts via FPX may take between 30 minutes and 2 hours, depending on the processing times of the respective bank.
• Withdrawal of winnings exceeding RM 10,000 may require an additional verification process that takes between 24 to 48 business hours. This is a standard security measure to protect your interests.
• Your withdrawal method must match your deposit method. For example, if you deposited via Touch 'n Go eWallet, your withdrawal must also be made to the same Touch 'n Go account.
• Before making your first withdrawal, you may be required to complete an identity verification (KYC) process by submitting the necessary documents.
• A66 Group does not charge withdrawal fees. However, to prevent abuse, accounts that have made deposits without any wagering activity may be subject to additional review before withdrawals are processed.

5 Bonuses, Promotions & Rollover Requirements

A66 Group offers a range of bonuses and promotions for both new and existing members. Each bonus is subject to specific terms stated at the time it is offered. The general conditions that apply to all bonuses are as follows:

• Rollover (wagering) requirement: Most bonuses offered by A66 Group requires you to complete the rollover requirement before your bonus balance can be converted into withdrawable cash. The specific rollover rate will be clearly stated in the terms of each bonus offer.
• Validity period: Every bonus has a stated validity period. Bonuses that are not used within this period will expire automatically and cannot be recovered.
• One bonus per account: Each promotion may only be claimed once per account, IP address, device, name, address, or payment method. Attempting to claim the same bonus multiple times through different accounts is considered fraud.
• Welcome bonus is available exclusively to newly registered members making their first deposit. The deposit must be made within the specified period after registration in order to qualify for the bonus.
• A66 Group reserves the right to modify, suspend, or terminate any promotion or bonus at any time without prior notice. Any such changes will not affect bonuses that are already being processed or are within an active wagering period.
• Where there is evidence of bonus abuse — including arbitrage betting, the use of automated algorithms or bots, or any form of fraud — A66 Group reserves the right to void bonuses, forfeit associated winnings, and close any accounts involved.

6 Game Rules & Fairness

All games offered on the platform A66 Group — including jackpot slots, live blackjack, poker, football betting (Liga Super Malaysia, EPL, and global leagues), e-sports, virtual sports, and live matches — are subject to their respective rules as stated in the relevant help section or game guide.

• Game fairness: All casino games use an independently audited Random Number Generator (RNG) to ensure that the outcome of every round is completely random and cannot be manipulated by any party, including A66 Group themselves.
• Final decision: Results as recorded by the system A66 Group is final and binding. In the event of any discrepancy between what is displayed on your device and our server records, our server records shall prevail.
• Technical disruptions: In the event of a system disruption or loss of internet connection during gameplay, A66 Group will endeavour to resolve the matter based on available system records. In cases where a round cannot be completed due to a system disruption on our end, the wager will be returned to the player.
• Sports Betting: For both live and pre-match Sports Betting, all results are based on the official outcomes announced by the relevant governing body. A66 Group reserves the right to void or adjust bets in certain situations, such as when results are changed following an official appeal.
• Demo mode: Games played in demo mode do not involve real money. Winnings in demo mode cannot be converted to cash and cannot be transferred to your real account balance.

7 Prohibited Conduct

To maintain a safe and fair environment for all users, A66 Group strictly prohibits the following activities on our platform:

• The use of automated software, bots, scripts, or any other technological tools to play automatically or gain an unfair advantage over other players.
• Player collusion to gain an unfair advantage in games — particularly in poker or multi-player blackjack tables.
• Bonus abuse through arbitrage betting, hedging, or any strategy designed to extract value from promotions without genuine intent to play.
• Using a false identity, inaccurate information, or registering multiple accounts to obtain benefits you are not entitled to.
• Any attempt to hack, exploit system vulnerabilities, or disrupt platform operations A66 Group in any way.
• The use of funds derived from illegal activities for the purpose of making deposits — A66 Group is committed to complying with all applicable anti-money laundering (AML) laws in Malaysia.
• Making threats, issuing intimidating messages, or using abusive language toward any of our support staff or other users on the platform.

Any breach of the prohibitions above may result in immediate account suspension or closure, forfeiture of all balances and winnings, and potential legal action where warranted.

8 Account Suspension & Closure

A66 Group reserves the right, at our sole discretion, to suspend or close any user account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Suspected or confirmed fraud, misrepresentation of information, or illegal activity.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Requests by a legitimate legal authority or relevant regulatory body.
• Circumstances in which A66 Group has reasonable grounds to believe that an account is being used by or on behalf of a person who is underage.

If your account is closed due to a breach of terms, any remaining balance may be forfeited depending on the nature of the violation. If the closure is at your own request or due to circumstances beyond your fault, any eligible balance will be returned via an appropriate payment method following the verification process.

You also have the right to close your own account at any time by contacting our support team. A66 Group. Voluntary closure requests will be processed within 5 business days.

9 Responsible Gaming

A66 Group is deeply committed to the principles of responsible gaming. We believe that online entertainment should be enjoyable and should never become a source of financial stress or social harm. The following responsible gaming tools are available to all members:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits to manage your spending. These limits take effect immediately and cannot be increased until a 24-hour waiting period has elapsed.
• Loss Limit: Set a maximum loss limit for a given period. The system will notify you or halt betting when you are approaching that limit.
• Session Time Limit: Set a session time limit to ensure you don't spend more time on the platform than intended.
• Temporary Break: Take a break from the platform for a period of your choosing — from 24 hours to several weeks — without permanently closing your account.
• Self-Exclusion: If you feel you need a longer break or more serious assistance, you may apply for self-exclusion from the platform for a minimum of 6 months up to a permanent ban. Once self-exclusion is activated, it cannot be reversed before the minimum period has elapsed.

This platform is strictly for users aged 18 and above. A66 Group strictly enforces its minimum age policy. If you know someone who may be experiencing a gambling problem, please encourage them to seek professional help. More information is available on the Responsible Gaming us.

10 Liability Limits

To the extent permitted by applicable Malaysian law, A66 Group shall not be liable for:

• Any financial losses arising from the use of this platform, including betting losses, which are a risk voluntarily accepted by the user.
• Service disruptions caused by factors beyond our control, including but not limited to internet outages, third-party infrastructure failures, natural disasters, or regulatory directives.
• Data damage or loss resulting from a failure of the user's own equipment.
• Indirect, consequential, or punitive losses under any circumstances.
• Any action or omission by other players on the platform, including in multiplayer games.

A66 Group makes no guarantee that the platform will always be free from interruptions or errors, or that any technical issues will be resolved within a specific timeframe. We are committed to maintaining the platform to the highest standard possible, though technical disruptions may occasionally be unavoidable.

11 Privacy & Data Protection

Protecting your personal data is our top priority. A66 Group. The collection, use, and protection of your data is governed by our separate Privacy Policy, which forms an integral part of these Terms & Conditions.

In summary, here is how we handle your data:

• Personal data is collected solely for legitimate purposes such as account verification, financial transaction processing, fraud prevention, and service improvement.
• All data transmitted between your device and the servers of A66 Group is secured with 256-bit SSL encryption.
• We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
• You have the right to request access to the data we hold about you, request correction of any inaccurate data, or request deletion of your data under certain circumstances.
• Your data may be disclosed to legal authorities or regulatory bodies if required under applicable Malaysian law.

For full details, please read our A66 Group Privacy Policy.

12 Amendments to Terms & Applicable Law

A66 Group reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect upon being published on this page. The date of the most recent update will always be shown at the top of this document.

We will endeavour to provide advance notice via email or in-platform notification for material changes. However, it remains your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

Continued use of the platform A66 Group following any changes to these Terms & Conditions will be considered your acceptance of those changes. If you do not agree with the updated terms, please stop using the platform and contact us to close your account.

These Terms & Conditions are interpreted and governed by the laws of Malaysia. Any disputes arising in connection with these terms or the use of the platform A66 Group shall first be resolved through negotiation. Should negotiation fail, both parties agree to resolve the dispute through the jurisdiction of a competent court in Malaysia.